Reinventing Retail

I’m really excited about the publication of Reinventing Retail by Pearson.

My abiding interest is in how retail and hospitality brands can cope with the new multi-channel, always-on world of the consumer. I’ve seen what happens when they don’t and I’ve also seen the reward that follows from getting your response to the new economy right.  In Reinventing Retail I try to capture some of the challenges that brands face today and also distil out from a long career (and more than a decade at the Board table) some of the pragmatic things leadership teams can do to ensure their businesses don’t just survive, but thrive.

The book is available now through all good book retailers. If you are interested in the important topic of how retail and hospitality brands can reinvent themselves to cope with the new economy then I think you’ll find it thought-provoking.

If you do order the book, thank you in advance. I’m really grateful for your support. If you need a bit more persuading, on the other hand, then why not read the introduction to the book – I’ve made a download available here.

I’ve collated a list of the major UK outlets – just click on the logo to go straight to the book page. If you think I’ve missed any, please do let me know. So far, orders can be made at:







and of course: