Yesterday I hit the ripe old age of 50 (thanks for the many good wishes) and today I have an announcement to make.
My abiding interest is in how retail and hospitality brands can cope with the new multi-channel, always-on world of the consumer. I’ve seen what happens when they don’t and I’ve also seen the reward that follows from getting your response to the new economy right.
The regular flow of big brands now getting into trouble and disappearing is a tragedy. I want to do what I can to help brands succeed rather than be undone by evolving consumer needs.
As part of that, I’ve done something I never thought I would – written a book.
In Reinventing Retail I try to capture some of the challenges that brands face today and also distil out from a long career (and more than a decade at the Board table) some of the pragmatic things leadership teams can do to ensure their businesses don’t just survive, but thrive.
I’m thrilled to be published by the excellent folks at Pearson and even more thrilled to have received some terrific endorsements for the book from both business leaders and leading thinkers.
Reinventing Retail comes out in June – I’ll follow up with some pre-order links and even some extracts from the book over the next few weeks – watch this space!